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Thursday, 14 January 2010

When printing HTML emails, from Outlook 2003, it does not print the attachment listing…arrrrrrg!

(Not printing / won’t print / will not print / attachment list)

NOTE: Administrator rights are required for this solution

Have you come across an issue when you are using Outlook 2003, where you print an email – but and it doesn’t list the email attachments on the print out?

You may note that this issue is predominantly when printing HTML format emails!

Odds are that you’re running Outlook 2003 with no Service Packs (SP) installed at all. Service Pack-less ;)

The solution is to install Office / Outlook Service Pack 1 (SP1)

I, however, recommend (disclaimer: at your own risk / peril) installing the Office 2003 Service Pack 2 (SP2) or, even better, Service Pack 3 (SP3)

You can skip straight to SP3, but at the time I installed SP2 and then SP3 straight after (I did NOT install SP1 – I went straight to SP2 then SP3).

How I did it:

(There are other methods, such as using Windows Update – but I did it this way)

After the installation of the Service Packs was complete, I ran Outlook again, tested,

SOLVED

Hope this helps :)

Kudos to Slipstick.com for the info which helped me figure out what was going on (http://www.slipstick.com/outlook/ol2003/ol2003sp1.htm)


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Mandala el Ubby

Mandala el Ubby
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Lateralus Vinyl Picture Disc

Lateralus Vinyl Picture Disc
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