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Tuesday, 26 October 2010

Microsoft's Windows Live Essentials 2011 issue - Messenger won't sign in while at workplace using proxy - "Key Ports" - Error 81000306

Heya folks,

If anyone else took the plunge and installed the latest Windows Live Essentials 2011 (including the new Messenger) – only to find that Messenger works sweet at home but will NOT sign in at the workplace (using a Proxy) - presented with this error:

"You could not sign in because of a problem with the service or with your Internet connection. Please make sure that you are connected to the Internet. Error 81000306”
…well look [possibly] no further.

I tried, in vain, all of Microsoft's ideas here http://windowslivehelp.com/solution.aspx?solutionid=a98f0a08-91cb-40f7-ab9c-c51984e8c9d8.
 Disclaimer: In my case Live Messenger WAS working, at my employer, before the upgrade and, therefore, this only works if your company doesn't actively block Messenger, etc.
Save yourself the hair tearing out and do the following…
   • Open IE (Internet Explorer) →
   • Select ‘Tools’ →
   • ‘Internet Options’ →
   • ‘Connections’ →
   • ‘LAN Settings’  →
   • Now leave the Proxy settings as they are – but ALSO tick the ‘Automatically detect settings’ check box.
   • Click ‘Ok’ a few times to get out.
   • Try signing in again…bingo bongo and she’s sweet (well for me and a couple of others at least).
   • Yes, it’s that easy…hard to believe isn’t it?

I’ve tried un-ticking the ‘Automatically detect settings’ checkbox (after signing in at least once or twice) and it stopped working - had to make sure it was ticked otherwise it just won't work for some reason.Also when I login to a VPN connection which automaticall changes my IE proxy settings, I have to go back into Internet Settings and set it again. Otherwise the problem persists.Here is the download link to the standalone installer http://g.live.com/1rewlive4-all/en/wlsetup-all.exe (which will likely be required for installations from within corporate networks) 
PS. I, personally, recommend NOT installing the BING toolbar (options you can de-select during install) as I've had troubles with various apps, and general Windows stability, caused by its predecessor - Live Toolbar/MSN Toolbar - particularly with the likes of Java and Oracle apps that use Java.

Hope this helps…had me stumped with all sorts of other random trial and error for a while before resolution.

Friday, 12 February 2010

Outlook 2003 Issue : Meeting / Calendar Reminders are NOT Working / Showing

Are you receiving the error …
"There was a problem reading one or more of your reminders. Some reminders may not appear. Cannot locate recurrence for this appointment."
… instead of showing reminders???
I found some bits and pieces around the net with some Outlook switches to try – I tried them with no success (the full process shown below)
In the end, it was resolved as follows:
  1. Start Outlook
  2. After a few seconds, the error comes up (instead of reminders)
    "There was a problem reading one or more of your reminders. Some reminders may not appear. Cannot locate recurrence for this appointment."
  3. Click on Calendar View (so you can see your calendar)
  4. Select ‘View’ > ‘Arrange By’ > ‘Current View’ > ‘Recurring Appointments’

    lect ‘View’ > ‘Arrange By’ > ‘Current View’ > ‘Recurring Appointments’
  5. Check the list
  6. You may notice appointments that have no 'Recurrence Pattern'

    You may notice appointments that have no 'Recurrence Pattern'
  7. Delete all entries without a 'Recurrence Pattern'
    (Warning…they will be gone after you delete them.  Keep note of the details so you can re-add them later. Sorry to state the obvious.)

    Delete all entries without a 'Recurrence Pattern'
  8. Close Outlook
  9. Restart Outlook
  10. Wait a minute, the 'Reminders' dialog box should came up as expected now.
  11. Solved
Hope this helps!!!
PS. Here is the bulk of the troubleshooting process, that I took to resolve this issue. As you can see, I could’ve skipped steps 1 to 4 inclusive.
One thing I didn’t try, which could also have solved the issue, was to rebuild the Outlook profile using the mail Control Panel. I’m pretty sure I read on forums that it didn’t work for this problem anyway – but if this fails, you could try it.
  1. Restarted PC, no change
  2. Closed Outlook
  3. Start > Run >
    "C:\Program Files\Microsoft Office\Office11\Outlook.exe" /cleanreminders /cleanprofile /cleansniff
  4. Outlook started, then after a few seconds, the error came up again.
  5. Clicked on Calendar View
  6. Selected ‘View’ > ‘Arrange By’ > ‘Current View’ > ‘Recurring Appointments’
  7. Checked the list
  8. There were several appointments that had no 'Recurrence Pattern'
  9. Deleted all entries without a 'Recurrence Pattern'
  10. Closed Outlook
  11. Restarted Outlook
  12. Waited a minute, the 'Reminders' dialog box came up as expected.
  13. Solved
*** Additional info [if the above doesn't immediately solve your issue] provided via a comment from "rmhle" ***
 "Nearly worked. Eliminating entries without recurrence info was not sufficient. I had to remove the properly titled entry even though it appeared to have recurrence info. Then it worked."


DISCLAIMER: As always, you take this advice at your own risk. This was solved in a production environment. The end user was prepared to re-create the 5 or 6 entries which I deleted. There may be other ways, to resolve the issue,  that don’t involve deleting the entries – but it ended up solving the problem in this case – and therefore may help you if you are at whit’s end.  Bzzzt

Friday, 5 February 2010

Winning

Winning

Thursday, 14 January 2010

When printing HTML emails, from Outlook 2003, it does not print the attachment listing…arrrrrrg!

(Not printing / won’t print / will not print / attachment list)

NOTE: Administrator rights are required for this solution

Have you come across an issue when you are using Outlook 2003, where you print an email – but and it doesn’t list the email attachments on the print out?

You may note that this issue is predominantly when printing HTML format emails!

Odds are that you’re running Outlook 2003 with no Service Packs (SP) installed at all. Service Pack-less ;)

The solution is to install Office / Outlook Service Pack 1 (SP1)

I, however, recommend (disclaimer: at your own risk / peril) installing the Office 2003 Service Pack 2 (SP2) or, even better, Service Pack 3 (SP3)

You can skip straight to SP3, but at the time I installed SP2 and then SP3 straight after (I did NOT install SP1 – I went straight to SP2 then SP3).

How I did it:

(There are other methods, such as using Windows Update – but I did it this way)

After the installation of the Service Packs was complete, I ran Outlook again, tested,

SOLVED

Hope this helps :)

Kudos to Slipstick.com for the info which helped me figure out what was going on (http://www.slipstick.com/outlook/ol2003/ol2003sp1.htm)


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Mandala el Ubby

Mandala el Ubby
Acrylic on canvas ~75cm x 75cm

Lateralus Vinyl Picture Disc

Lateralus Vinyl Picture Disc
Best album ever....ever.....ever....ehem

I procure heaps o fashizniz from Amazon, why don't you?