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Thursday, 24 July 2008

The current time on this computer and the current time on the network are different

Hi All, FYI and future reference…

When trying to login to Windows and you receive the error “The current time on this computer and the current time on the network are different. For more information about Date/Time Properties, see Help and Support. To log on, contact your system administrator.”

The problem is that somehow the system time/date has been changed (probably from the time/date control found in the Windows “tray” in bottom right corner) and then logged off or who knows…none the less…

Get the user to unplug their network cable and then log into the system!
They will then be logged in with cached credentials.
Once logged in, plug the cable back in, and get them to restart the pc.
This should reset the time.
If this fails - repeat the process again - but this time get them to change the date to the current date when logged in and before the cable is plugged in.

If this method fails on both counts...do the following at own risk (not much risk if you know the BIOS - but don't change anything but that which I mention or risk losing your setup)....

The solution is to reboot the machine and enter the “system setup” (aka BIOS) by pressing the key appropriate to your machine e.g. F1, F2, DEL, etc. when the PC is first started.
From here – you should be able to change the DATE to "today’s" date.

Be aware that some BIOS's use the US date format – MM/DD/YYYY.

Follow the instructions in or around the BIOS environment on how to navigate around and then change the date.

When that's done – save and exit (choose yes).

The system will reboot and the you should be able to login to Windows successfully.

Hope this helps... :)

Autocad 2008 scroll wheel not working

I had an issue with a client today where their mouse would work all through Windows - Office, IE, etc.

When they ran Autocad 2008 - the mouse would work, they could select things, they could press menu buttons, you name it - but the damn scroll wheel and middle button did not respond...at all.

In this instance the mouse was an IBM MO28UO USB wheel mouse - and my own mouse (Cherry) does not have the same Control Panel as the IBM - but you may find the issue is similar or related...

The problem was caused by the type of scroll wheel emulation used by Windows.

The solution...
Go to the following START -> Control Panel -> Mouse (Classic View) -> 'Wheel' or 'Scroll Wheel' tab...
The default setting in there was with 'Enable Universal Scrolling' checked.

Then from here you need to select 'Exceptions' -> 'Add' -> 'Browse'.
Find the Autocad program - in my case it was 'C:\Autodesk Autocad 2008\acad.exe' - but best to browse and find it yourself.

Then 'Ok' / 'Apply' all the way out (including out of the original Mouse Control Panel so that you are back to the actual Control Panel)

Then re-start Autocad 2008 (if you were still in Autocad 2008 - exit and re-start Autocad 2008) - problem solved.

By putting 'acad.exe' in the 'Enable Universal Scrolling' exceptions - it forces 'acad.exe' to use 'Microsoft Office 97 Scrolling Emulation Only' - which seems to work with Autocad 2008.

NOTE: This was for the IBM Mouse only...may work with other mice - but the options are not available in my own mouse control panel (Cherry brand). In this case - the mouse was the IBM MO28UO USB wheel mouse - but like I said - if this fixed it - it's likely a similar setting with your mouse.

Also - you could always use another mouse - in this case the client swapped the IBM for a Dell mouse which he borrowed from a colleague and it worked immediately - it was an issue with the IBM Mouse Control Panel Settings. Rather than swap the mouse - check the control panel.

It may also help to know about this option when the scroll wheel won't work in some apps, but will work in others...

Hopefully it solves your problem or at least points you in the right direction :)
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